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Csr in Telecommunication Industry Essay Examples
An organisation where communication doesn’t flow freely is no different. Internal communication isn’t limited to vision and mission statements from the top; it’s not just news releases publishing financial results or new product announcements; it’s not just internal or client newsletters, annual reports or video streamed messages to the troops.
It is worthy of mention that probably one of the most effective channel of communication within our organization is a face-to-face meeting. In fact, it should be said that face-to-face meetings occur quite often in our Aviation Engine Repair center though they are not too often. In my opinion, it is extremely important since extremely frequent face-to-face meetings threaten to decrease the effectiveness of communication, since we will simply get used to this form of work and, if the message is not delivered effectively during the face-to-face meeting, its effectiveness will be low, while occasional but not rare face-to-face meeting help us keep our interests and attention to this type of communication quite high. Naturally, this channel of communication is one of the most important since it provides an excellent opportunity for the direct and live communication between a sender and a receiver of the message. Practically, it means that the effectiveness of face-to-face communication is higher since the personal contact is stronger, not in the last turn, due to the use of both verbal and non-verbal communication. Such a combination naturally increases the effectiveness of communication in our organization.
Page 2 Csr in Telecommunication Industry Essay
Thus, it is obvious that the effectiveness of communication highly depends on the channel used. In fact, it is beyond a doubt that a face-to-face meeting of the director with heads of department is much more important when some vitally important questions or strategic problems are discussed because the high level of personal contact, effective verbal and nonverbal communication, opportunity to actively participate in the communication are essential in such a situation. At the same time, it would be hardly effective to organize a face-to-face meeting, for instance, to get acquainted with a project of some contract that the director is going to sign. Instead, it would be more logical to use fax which is faster and easier to use, while the information received may be effectively evaluated. This is why it is really important that the message fit the channel through which it is transmitted.
This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey hi...
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Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there.
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